How do I start the process of buying a property with your company?

To begin, browse our listings on our website or contact our sales team directly. We'll guide you through the available properties and help you find the one that meets your criteria.

What types of properties do you specialize in?

We specialize in a wide range of properties, including residential homes, commercial spaces, and investment properties. Our diverse portfolio caters to various preferences and needs.

What information do I need to provide to get started with the buying process?

To better assist you, provide details such as your budget, preferred location, and specific requirements for the property. This helps us tailor our recommendations to your needs.

What financing options are available, and can you help with the mortgage process?

We can connect you with mortgage professionals who can discuss financing options with you. Our team is here to guide you through the financial aspects of your property purchase.

Are there any additional costs associated with purchasing a property?

In addition to the property's purchase price, there may be closing costs, taxes, and fees. We will provide you with a detailed breakdown of all associated costs before you make a decision.

How does the negotiation process work when making an offer on a property?

Our experienced agents will assist you in preparing and presenting your offer to the seller. We'll negotiate on your behalf to achieve the best possible terms for your purchase.

What is the role of a real estate agent in the home buying process?

Our agents act as your guide and advocate throughout the entire process. From property search to closing, we provide expert advice, handle paperwork, and negotiate on your behalf.

How long does it typically take to close a real estate deal?

The time to close a deal can vary between 6 and 12 months. It depends on factors such as financing, inspections, and the overall complexity of the transaction. Our team will keep you informed and work to ensure a smooth closing process.

Can you assist with property inspections and appraisals?

Yes, we can coordinate inspections and appraisals with qualified professionals. These steps are crucial in ensuring the property meets your expectations and aligns with its market value.

What happens if I encounter issues or have questions after the purchase is complete?

Our commitment to you doesn't end at closing. Feel free to reach out with any questions or concerns after your purchase. We're here to provide ongoing support and assistance.

Can you assist with the arrangement of suppliers and the process of changing the names for utilities such as water and electricity?

We are more than happy to help with coordinating the setup of utility suppliers and facilitating the process of updating names for services like water and electricity.

Can you provide assistance in renting out the property we've recently acquired?

Absolutely! We can provide assistance with the rental process for the property you've recently acquired. Whether you need guidance on finding tenants, managing lease agreements, or handling any related matters, our team is here to help. Feel free to reach out for personalized support.

Short Term

How do I book a villa with your company?

Booking a villa with us is easy! Simply visit our website and submit your request, and your assigned agent will promptly provide you with property options. Once you've selected a property, our team will guide you through the booking process step by step.

What is included in the villa rental cost?

Our villa rental costs typically cover accommodation charges. Certain properties come with additional amenities such as cleaning, on-site staff, security, etc. In cases where these services are not included, they can be requested for an extra charge. Please consult the specific villa listing or reach out to us for more detailed information.

What payment methods do you accept?

We accept credit cards payments and bank transfers. Payment details will be provided during the booking process.

What are the payment terms?

After choosing a property, it is required to place a deposit to secure the villa. The outstanding rental balance will be payable between two months and the check-in date, depending on the specific property and the terms of the agreement.

What is the minimum and maximum duration for a short-term stay?

Short-term stays typically have a minimum requirement, usually a few nights. The maximum allowable durations are subject to variation based on the specific villa. Notably, during July and August, reservations commonly adhere to 7-night intervals.

Are there any additional fees or taxes?

Some villas may have additional fees or local taxes (Balearic Eco Tax). These will be clearly stated during the booking process. Feel free to contact us for a detailed breakdown of all charges associated with your chosen villa.

What is your cancellation policy?

Our cancellation policy varies depending on the villa and the timing of the cancellation. Refer to the booking confirmation or contact our customer service for specific details. We recommend reviewing our cancellation policy before making a reservation.

Can the rental start any day?

The typical check-in and check-out day in Ibiza is Saturday. Throughout the high season in July and August, most owners strictly adhere to this schedule. However, during the low and mid-season, some properties may offer more flexibility.

Can I make changes to my reservation after booking?

We understand that plans can change. Contact our customer service as soon as possible, and we will do our best to accommodate your requests. Changes may be subject to availability and additional charges.

Is there a security deposit required?

Yes, all our villas require a security deposit. The amount varies and is refundable after your stay, provided there is no damage to the property. Details about the security deposit will be provided during the booking process.

What amenities are available in the villas?

Our villas come with a range of amenities, including fully equipped kitchens, Wi-Fi, linens, and towels. Specific amenities vary by property, so please check the villa listing for detailed information.

Are pets allowed at the villa?

Pet policies vary by villa. Some properties may allow pets with prior approval, while others may not. Check the specific villa listing or contact us for information regarding our pet policy.

How do I check in and get the keys to the villa?

Details about the check-in process and key retrieval will be provided in your booking confirmation. Our on-site staff or a designated contact person will be available to assist you upon arrival. If you anticipate a late arrival, please inform us in advance, and we will provide instructions for a smooth check-in.


What services does your concierge department provide?

We specialize in providing bespoke concierge services in Ibiza, catering to the diverse needs of our clients. Our services include event planning, VIP experiences, yacht charters, private catering, private transfers, car rentals, welbeing treatments and more

Can your concierge service help plan my itinerary?

Absolutely! We can recommend iconic places like Dalt Vila, Es Vedra, and the stunning beaches. Our concierge team will work with you to create a personalized itinerary based on your preferences.

How can I book your concierge services for my stay in Ibiza?

Booking our services is easy. You can reach out to our concierge team through our website, phone, or email. We'll work with you to understand your requirements and create a personalized experience.

Can you assist with arranging private events and parties in Ibiza?

Absolutely. We have extensive experience in planning and coordinating private events, parties, and celebrations on the island. Our team will ensure that every detail is tailored to your preferences.

Can your service assist with destination wedding planning?

Absolutely! We offer a range of stunning venues, from beachfront settings to rustic countryside locations. We can assist you in choosing the perfect venue for your dream wedding.

What VIP experiences can you arrange in Ibiza?

We offer a range of VIP experiences, including access to exclusive clubs, private beach parties, luxury transportation, and personalized excursions. Tell us your preferences, and we'll curate a memorable experience for you.

Can you help with securing reservations at top restaurants and beach clubs in Ibiza?

Yes, we have strong relationships with the best restaurants and beach clubs on the island. We can secure reservations for you, ensuring you have a delightful dining and entertainment experience.

Do you provide transportation services in Ibiza?

Yes, we can arrange transportation services, including luxury car rentals, chauffeur services, and even private yacht charters for exploring the beautiful coastline of Ibiza.

What sets your Ibiza concierge services apart from others?

Our in-depth local knowledge, personalized approach, and a commitment to creating unique and unforgettable experiences set us apart. We understand the essence of Ibiza and strive to showcase its beauty in every service we offer.

Can I contact your concierge team for assistance during my entire stay in Ibiza?

Absolutely. Our concierge team is available to assist you throughout your stay, ensuring that every moment in Ibiza is seamless and memorable. Simply reach out, and we'll be at your service.

How can I ensure a smooth and stress-free stay in Ibiza, and what tips can your concierge service provide?

Plan ahead, communicate your preferences to our team, and let us take care of the details. We'll ensure your stay is seamless, stress-free, and tailored to your desires.


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Property Sales

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