Alex and his team at Black Book got us out of a huge pickle. The owner of the villa we had booked informed us a week before our stay that he had double booked the villa. Through no fault of, and without the knowledge of, Black Book. Alex and the team put in a huge effort to find us a replacement villa for 16 people with a week’s notice and the villa we ended up with was definitely an upgrade, and we had the most phenomenal week to celebrate my 40th birthday. Once we had arrived they were in constant contact to check we were happy, and having a good time, and whether there was anything they could do for us. Massive thank you for giving us the perfect week.
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